Ethics+and+Social+Response

**Ethics and the Social Responses of Johnson & Johnson**

Through years’ development, Johnson & Johnson try to build a nice and healthy reputation. The company participates in a lot of social activities so that the public can recognize its corporate citizenship.

Based on our research, Johnson and Johnson are contributing to our community through three programs, which are Our Community Giving, Safe Kids Canada, and Environmental Commitment. Johnson and Johnson actually following their credo outlined in their mission. The company is helping the community, children, and environment by doing donation, sponsoring community activities and setting its own environmental goals. For more details for the company contribution for our community, please visit the website: [] However, this organization is not fully carrying out their social responsibilities. There are some problems with their products which cause deaths of the public. Failures of managing, controlling, and measuring their business processes and product show that Johnson & Johnson does not even meet proper manufacturing requirements.

There are two examples that approve the point above. On September 29, 1982, a "Tylenol scare" began when the first of seven individuals died in metropolitan Chicago, after ingesting Extra Strength Tylenol that had been deliberately laced with cyanide. On April 30, 2010, McNeil Consumer Healthcare, a subsidiary of Johnson and Johnson, voluntarily recalled 43 over-the-counter children's medicines, including Tylenol, Tylenol Plus,Motrin, Zyrtec and Benadryl. For more information about the cases, please visit website:
 * 1982 Chicago Tylenol murders
 * 2010 children's product recall
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Dose Johnson & Johnson publish bad news as well as good news? The answer is ‘Yes, but partially.’ The reason is that Johnson & Johnson’s website only lists all the recalls which state the facts that some products were recalled all around the world. For examples, the news will tell when, where, and what products are recalled, but it never indicates reasons and results. Thus, the website publishes bad news, but it won’t show the bad news in a very bad way. Please see examples from Johnson & Johnson’s website:
 * Bad News vs. Good News**
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